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Monthly Archive for May, 2025

My previous post was about AI agents as identities. The business question is harder: who is responsible when an agent makes a mistake? Imagine an agent that handles supplier invoices. It approves a payment to a fraudulent account because the invoice looked right. Or an agent in customer service that promises a refund the company […]

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At Build this month Microsoft introduced Microsoft Entra Agent ID, a way to give AI agents their own identities in the directory. That may sound like a small detail. It isn´t. An AI agent that reads mail, files tickets, queries databases or changes configurations needs permissions to do so. Today, many agents run with the […]

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